Frequently Asked Questions
RAW Hair has not been steamed processed or chemically altered in any way and will behave just like human hair growing out of your hair. It can last 4+ years. No fillers, no processing, no animal hair and no plastic.
VIRGIN Hair has been steam processed to give it texture ie deep wave, loose wave. The virgin hair on the market is often filled with fillers and the processing can decrease the longevity of the hair.
We only provide premium quality raw hair. The hair that we source is the highest that we can possibly find on the market!
For NAIJ Hair - 200% density is 3 bundles (100g each) and a closure/frontal.
We expect that you will receive your item in 7-10 business days. We are taking extra precaution when handling your product. IF delays are to occur, they are most likely due to the shipping carriers.
All of our wigs are hand-made by Black, independent stylists in North America. Each wig is customized to your individual requirements.
We do not permit rush orders, due to the high standard of our product. Our luxury takes time. You will receive updates on the status of your wig immediately after purchase.
Our raw hair lasts 4+ years, guaranteed.
The only piece that should replaced after a year is the hairline.
This is due to customization, use of products and the constant daily manipulation. Your hair purchase is an investment. For maintenance tips- click here.
Natural black, also known as 1b is an off-black. It's not pure black, as it has a hint of dark brown, making it a natural hue.
Yes! You can heat style and color your hair. We recommend using a heat protectant and consulting a professional in order to protect your hair extensions when coloring your hair.
We are not accepting returns. We are only accepting exchanges for products that are unopened, untampered, unworn and not manipulated. If you send return the hair and we deem it to be tampered with, we will not issue an exchange. We will also not return the product back to you.