Frequently Asked Questions
For NAIJ Hair - 200% density is 3 bundles (100g each) and a closure/frontal.
250% density is 4 bundles (100g each) and a closure/frontal.
We do NOT sell Chinese hair. Our hair is ethically sourced from Cambodia and Burma. Meaning, all donors of hair are fairly and adequately compensated, without force. In the last 3 years, we have spent over $100,000 USD in quality testing, sourcing and supply chain refinement.
Our cost includes paying for BLACK North American Stylists, the product materials, compensating BIPOC employees, community incentives and a fair profit for our Black owned business to grow.
RAW Hair has not been steamed processed or chemically altered in any way and will behave just like human hair growing out of your hair.
VIRGIN Hair has been steam processed to give it texture ie deep wave, loose wave.
We only provide premium quality virgin and raw hair. The hair that we source is the highest that we can possibly find on the market!
At NAIJ Hair, we source the highest quality virgin and raw human hair. The hair is made to last at LEAST 3 years with proper maintenance. The only piece that should replaced after a year is the hairline. This is due to customization, use of products and the constant daily manipulation. Your hair purchase is an investment. For maintenance tips- click here.
Natural black, also known as 1b is an off-black. It's not pure black, as it has a hint of dark brown, making it a natural hue.
Yes! You can heat style and color your hair. We recommend using a heat protectant and consulting a professional in order to protect your hair extensions when coloring your hair.
We expect that you will receive your item in 5-15 business days. We are taking extra precaution when handling your product. IF delays are to occur, they are most likely due to the shipping carriers.
All of our wigs are hand-made by Black, independent stylists in North America. Each wig is customized to your individual requirements.
We do not permit rush orders, due to the high standard of our product. Our luxury takes time. You will receive updates on the status of your wig immediately after purchase. It takes 1-3 business days for order picking, 1-5 business days for washing, conditioning, styling, construction and customization and 3-7 business days for shipping.
We are not accepting returns. We are only accepting exchanges for products that are unopened, untampered, unworn and not manipulated. If you send return the hair and we deem it to be tampered with, we will not issue an exchange. We will also not return the product back to you.
Read The Reviews
best wig i've ever had fits perfect
Saw a couple ads from the company and watched a few youtube video reviews and decided to try it out, I've never heard of them, customer service was responsive and kept me in the loop with my order. Love the hair quality as well
Great quality hair. Best I have ever received. The wig was way to big (I have a very small head) but I altered it to make it work. Will definitely buy again.